Product Warranty

HootBooth® photo booths and Instagram Printers warranty

All of our photo booths, touchscreen display, cameras, lighting and PC hardware include a one (1) year limited warranty covering all manufacturers' defects and parts via all manufacturers of the assembled components. 

Printer Warranty

Printers included with a photo booth kiosk and 'standalone' printers for sale on our website include a one (1) year limited warranty covering all manufacturers' defects and parts. Claims are directly with Sinfonia Technology. www.kgprophoto.com 

Digital Signage Warranty

Digital signage, video wall displays and digital menu board displays include a 3 year warranty from Philips.

How To File A Warranty Claim

To file a warranty claim associated with a purchase from HootBooth®, please email us at warranty@hootboothphotobooth.com within thirty (30) days of the manifestation of the issue and include the serial number and purchase date of item you wish to file a warranty claim for.  We will provide you with an RMA# and specific instructions on how best to send us your component(s) that require repair.

Important Conditions:

• Overclocking a PC by the customer or other PC modifications and removal of any serial numbers will void the warranty.  
• Systems need to be returned in sufficient packaging with a minimum of 2" foam covering all sides.  If the unit is above 32" it must be returned on a pallet.
• Your warranty will not cover broken or scratched glass on the touchscreen display, broken USB ports on the PC or chipped or dented or scratched housings of the kiosk. 
• HootBooth® reserves the right to send out a local technician or ask for assistance to determine the root cause of the problem.